If we need to contact you about your booking, we will do so using the contact details submitted by you during the booking process. 

Submitting an event booking through our online event booking system does not guarantee you a place at any of our Events. We will issue an automated email confirmation of your booking request. Your place at the Event is not guaranteed until  

1.  payment of the Event Fee (if applicable) is received  

2. or you receive an email from us confirming your place is booked. 

If we cannot accept your booking, we will let you know by email and refund any payment made. 

It is your responsibility to ensure that the information you provide to us during the booking process is complete and accurate. 

All tickets or passes must be checked by you at the time of purchase, as errors cannot always be corrected. 

Tickets and passes cannot be transferred without our express consent. Tickets or passes that have been transferred without our consent may be invalidated and the holder will be denied entry to the Event.


Payment of the Event Fee

The Fee for the Event will be shown on our website on the page for the Event. 

Payment of the Fee should be made by electronic payment on our website at the time of making the booking. If you experience difficulties with making payment, please contact our Events team to check payment has gone through. 

If payment of the Fee is not received, we reserve the right to reject your booking and offer your place to another applicant. It is your responsibility to check the payment has been successful. 


Non-Attendance
 

Where insufficient notice of cancellation is given, or none at all, the full event ticket value will be retained. 

When Axion Now accepts your Event booking, it is incurring costs associated with your booking. AXION NOW LTD will retain your ticket payment, if you: 

(a) Fail to attend the Event which your booking has been accepted for, or 
(b) Cancel the Event outside of the refund notice period in writing to events@axionnow.com 


Cancellation by You
 

If you need to cancel, email events@axionnow.com straight away. 

You can cancel in writing until 23:59 on Wednesday evening before the event unless otherwise specified on the ticket and you will receive a ticket refund minus a £5 (per ticket) admin charge. Cancellations after this time will NOT receive a refund. 

If government guidelines mean we cannot run the Event, then we will refund any ticket purchase. 

This cancellation policy applies to all Event bookings once you have received confirmation of receipt of your order including, for example, a confirmation email or receipt. Please note that when you submit an Event booking application for an event on a specified date and time, you are not entitled to a ‘cooling off period’ under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. 

 If you have a substitute that can attend in your place and you notify us in writing at the same time as your cancellation, we are pleased to accept the substitution at no extra charge. You need our consent to transfer your rights under these Terms to someone else. 

No refund will be made if we do not receive and acknowledge your written notification of cancellation. Under no circumstances will we reimburse you for any expenses incurred in making arrangements to attend the Event. 


Cancellation by Us
 

We shall use all reasonable endeavours to provide the Events described on our website, but we reserve the right to cancel or change the Event for any reason including, but not limited to, situations where the Event is under-subscribed, it becomes difficult for us to deliver the intended programme, or for other reasons resulting from Events, circumstances or causes beyond our reasonable control. 

If the Event is cancelled for reasons outside our reasonable control, no refund of the Fee will be given. If the Event is cancelled for reasons within our control, such as the Event being under-subscribed, we will refund the Fee  

If the Event is rescheduled, modified, moved or cancelled, the Organiser cannot be held responsible for any resulting costs you may incur for travel, accommodation and other related goods, services or compensation. 


Before the Event
 

We will use reasonable endeavours to describe event content in the event descriptions on our website accurately, but these are intended only to give an approximate idea of the Event. 

We reserve the right to amend the programme of the Event or to cancel the event and any booking. 

The Organiser reserves the right to alter or vary the content or timetable of any part of the Event in circumstances beyond its reasonable control (unforeseeable circumstances, force majeure, regulatory provisions, provisions issued by the competent administrative authorities) without any obligation to refund or exchange packages. 

 AXION NOW LTD does not have control over any links shared during an Event and does not accept any liability for the content broadcast or shared. 

Please check event details, times and parking rates before travelling as they may be subject to change. 

Please check the route before you travel to make sure you arrive on time. The Organiser is not responsible for any delays due to travel inconveniences. 


At the Event
 

It is your responsibility to comply with all instructions given at the Event and to comply with all applicable laws, including health and safety laws, fire regulations and any codes of conduct for wi-fi access. 

Your registration for and participation at this or any Axion Now event means that you agree to comply with the Event Code of Conduct, which prohibits behavior that could be disruptive, dangerous, or harmful to others. 

 Axion Now (a representative of Axion Now) reserves the right to refuse admittance or expel anyone from the event in our sole discretion and without refund, compensation or explanation. Axion Now’s liability is limited for any breach of contract to the cost of the ticket purchased. 

For the safety of the people present at the Event, as well as for reasons of public order or public safety, the management of the venue and the Organiser reserve the right to refuse entry and to carry out the security searches they deem appropriate. 

The Organiser reserves the right to expel a ticket holder whoever breaks the Event Code of Conduct. This includes, but is not limited to, appearing to be drunk, under the influence of drugs, showing signs of illness including high fever or persistent cough, refusing to wear the mask when required (unless they are able to do so due to an underlying health condition), behaving in a dangerous or inappropriate manner, for any other behaviour that may cause harm, injury, annoyance and discomfort or for failure to comply with the Organiser’s reasonable requests. 

Neither the Organiser nor the venue operator will be liable for any loss, damage, death or injury in any way caused unless the affected party has breached its legal obligations and such loss or damage is a direct result and reasonably foreseeable of the violation.  

The Organiser will not be liable for the actions of third parties, including but not limited to exhibitors. 

The Organiser declines all responsibility for any loss or damage to personal property caused to the Event. 

By attending the Event, you agree that we may use, reproduce and/or publish in any way whatsoever (without any payment being due to you) any photographs and/or video/audio that may pertain to you (including your image, likeness and/or your voice) and that we may licence others to do the same. You agree that such material may be used in our publications, public affairs releases, broadcast material and on our website, or for other related purposes. This agreement will continue until you notify us in writing that permission is withdrawn. 

It is a condition for your admission to the Event that no commercial (non-private) use may be made of the Event or any part of it, this includes, but is not limited to, the selling of trading cards. 

Visitors are not allowed to bring animals to the Event except for guide, assistance and hearing dogs.  

Visitors must also respect all the rules of the venue and/or provided by applicable law. 


Data Protection
 

Our Privacy Policy and Cookie Policy set out the terms on which we process any personal data we collect from you or that you provide to us. By making a booking for the Event, you consent to such processing by us, and you warrant that all data provided by you is accurate. We may authorise a third party to process such data for the purpose of delivering the Event on terms which are substantially like those set out in these Terms. This includes our Event booking platform provider and our payment processing provider. We will only ever give your personal data to other third parties where the law either requires us or allows us to do so, or where you have given consent. 

By making a booking for the Event you consent to the personal data (as defined in the Data Protection Act 2018 as amended) submitted through our booking system being used: 

1. For all necessary purposes for the administration of the Event including registration, delegate badges and catering; 

2. To contact you about the Event; and 

3. To provide delegate lists in hard copy and electronic form to other attendees at the Event including third-party sponsors or funders of the Event. 

4. To share your details with any other organisation involved in co-running the event
   
   
   Limitation of Liability
    

To the extent permitted by law, we exclude all conditions, warranties, representations, or other terms which may apply to the description of the Event, or event bookings generally, whether express or implied. 

We will not be liable to you, or any other person making a booking or attending an Event in your place, for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with: 

1. Cancellation, including any expenses incurred by you in arranging attendance at an Event 

2. Change 

3. Any indirect or consequential loss or damage or 

4. Loss resulting from reliance or action or failure to act based on material delivered at the Event. 

Nothing in these Terms shall limit or exclude our liability for: 

1. Death or personal injury caused by our negligence, or the negligence of our employees, agents, or subcontractors (as applicable) 

2. Fraud or fraudulent misrepresentation 

3. Any matter for which it would be unlawful to exclude or restrict liability 

Subject to the other provisions in this clause, our total liability to you, whether in contract, tort (including negligence), breach of statutory duty or otherwise, arising under or in connection with these Terms shall be limited to the total fee paid by you to book the Event. 


Miscellaneous
 

We may transfer our rights and obligations under these Terms to another organisation. 

Unless it expressly states otherwise, these Terms do not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these Terms. 

Any written communication to us required under these Terms should be addressed to events@axionnow.com in the first instance.  

These Terms constitutes the entire agreement between you and us and supersedes and extinguishes all previous agreement, promises, assurances, warranties, representations and understandings between you and us, whether written or oral, relating to its subject matter. 


Governing Law
 

These Terms are governed by and construed in accordance with the laws of England, and you agree to accept the exclusive jurisdiction of the English courts in relation to any dispute that may arise in connection with these Terms.